Privacy Policy

Your privacy is important to us. This Privacy Policy explains how SAMAA AL-OULA (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website www.samaa-al-oula.com (the “Site”).

Information We Collect

Personal Data: Information that identifies you as an individual, such as name, email address, postal address, phone number, and payment details, which you provide when you register, place an order, subscribe, or otherwise interact with the Site.

‍Usage Data: Automatically collected when you access the Site, including your IP address, browser type, pages viewed, time stamps, and referring URLs.

‍Cookies & Tracking: We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and deliver personalized content and ads. You can set your browser to refuse cookies, but some features may no longer function.

How We Use Your Information
  • Provide, operate, and maintain the Site
  • Process your transactions and send order confirmations
  • Respond to your comments, questions, and customer service requests
  • Personalize and improve your expereince on the Site
  • Monitor and analyze usage and trends to improve the Site
  • Send promotional materials (you can opt out at any time)
Disclosure of Your Information
  • Service Providers: Third parties who perform services on our behalf (e.g., payment processors, hosting providers, email delivery services).
  • Legal Requirements: When required by law or to respond to lawful requests and legal process.
  • Business Transfers: In connection with any merger, sale of assets, financing, or acquisition of all or a portion of our business.
  • With Your Consent: Any other purpose disclosed to you at the time you provide the information.
Third‐Party Links & Services

Our Site may contain links to other websites not operated by us. We are not responsible for the content or privacy practices of those sites. We encourage you to read their privacy policies before providing any personal data.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no security system is impenetrable, and we cannot guarantee its absolute security.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children’s Privacy

Our Site is not intended for children under 16. We do not knowingly collect personal data from children under that age. If you become aware that a child has provided us with personal data, please contact us, and we will delete such information.

Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

  • Access, correct, update, or delete your personal data
  • Object to or restrict our processing of your personal data
  • Request portability of your personal data
  • Withdraw consent at any time (where processing is based on consent)To exercise these rights, please contact us at the address below.
Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated date at the top and notify you of significant changes by email or via a notice on our Site.

Still have questions?

If you have questions about this Privacy Policy please contact us.

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